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What Do I Do? I Can’t Flush or My Shower Won’t Drain

Published by in FAQ on May 2nd, 2011

Problem: My Septic is backed up and I can’t flush. Sewage water is coming up in my shower! Where there is smoke there is fire. If you notice a gurgling sound when water is being used in your home, there is a problem with the flow of water and waste entering the tank.If you think

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Septic System Do’s & Don’ts

Published by in FAQ on May 2nd, 2011

Septic System Dos and Don’ts (adapted from National Small Flows Clearinghouse) DO * Check with the local regulatory agency or inspector/pumper if you have a garbage disposal unit to make sure that your septic system can handle this additional waste. * Check with your local health department before using additives. Commercial septic tank additives do

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Where Are My Tanks Located?

Published by in FAQ on May 1st, 2011

This may be the most important thing you need to know!  Do not drive cars or heavy equipment (tractor) over tanks.  It can crack and collapse the lids.  Usually there are 1 or 2 white pvc pipes in the flower bed near the house for plumber cleanout access.  This is not where we access the

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What Happens if I Don’t Service my Septic Tank?

Published by in FAQ on May 1st, 2011

Failing to do this is like driving your car for a hundred thousand miles and never changing the oil.  Disaster awaits.  Thus the old adage  ”You can pay now or a lot more later”  Dumping some miracle cure in the crankcase is not going to magically fix the car.  Basically, neglecting the system by not

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How Often Should I Service my Septic Tank?

Published by in FAQ on May 1st, 2011

The experts say septic systems should be pumped out every 3-4 years to insure proper operation.  Sludge does not magically disappear by putting some additive in the system.  After the bacteria do their work sludge is left and must be pumped out. The theory that “if it ain’t broke don’t fix it” does not apply

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Why Are Your Prices the Most Competitive Around?

Published by in FAQ on May 1st, 2011

Simple. We know you don’t want to have your whole day tied up waiting on the septic guy.  We will call you 1 hour before arrival and let you know we are on the way.  You can help us stay on schedule also.  You need to know where your tanks are and have service ports

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What Size Jobs Can American Waste Water Handle?

Published by in FAQ on May 1st, 2011

No job is too big or too small. We do conventional septic and aerobic systems and also do special jobs like RV waste removal and even very large jobs like city sewer lift stations.  We have a large capacity vacuum truck that can handle most any job.

Can You Provide References?

Published by in FAQ on May 1st, 2011

You bet we can.  We have hundreds of satisfied customers.  We do customer service the old-fashioned way.  By that we mean we earn most of our business through referrals from satisfied customers. Nothing is stronger than a friend recommending our service to another friend for a job well done.  Our phone is answered 24/7. This phone

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Why Choose American Waste Water For All My Septic Needs?

Published by in FAQ on May 1st, 2011

We are reliable.  We return phone calls.  We show up when we are supposed to.   We provide emergency services  even on holidays. As a family-owned local business, we depend on our good reputation and we provide excellent service to keep referrals coming in. Septic system problems almost never happen during regular business hours  and when

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